Mandatory for in-studio sessions
Updated April 2023
- Anyone experiencing or encountering any symptom of any contagious illness may not attend in-studio sessions and will need to cancel* their in-studio appointment.
- Clients who have been exposed to COVID-19 MUST CONTACT THE STUDIO prior to attending sessions. Upon contact, we will review the current CDC recommendations along with our requirements and timeline.
- Know that we apply best practices recommendations. Clients diagnosed with COVID-19, may not attend in-studio sessions and MUST CONTACT THE STUDIO prior to attending sessions. Upon contact, we will review the current CDC recommendations along with our requirements and timeline. Know that we apply best practices recommendations.
- Masks are optional for all clients and staff who meet the requirements of all other aspects of our Client Health Protocol.
- We require that clients who are sick in any way not attend in-studio sessions. Any client who is sick or appears sick has not had the proper time for full recovery of any contagious illness, or who has not honored the necessary quarantine protocols, will be required to immediately leave the studio. We will not teach the session and the 24-hour cancellation policy will apply in full.
- *Studio Cancellation Policy: All sessions are scheduled by appointment. A minimum of 24-hour notice from session time is required for cancellation regardless of reason, less than 24 hours and payment for the session is required. We encourage clients to think ahead and cancel early or switch to online sessions.
- It is mandatory that all clients properly wash their hands in the restroom upon entering the studio. Additionally, hand sanitizer is stationed at the studio entrance for clients to use before and after sessions.
- Clients must wear full socks that cover the toes and soles of the foot while at the studio. The most up-to-date policy is always posted on our website, www.excelpilatesannapolis.com/410-897-0550.
What We Do
- All apparatus are cleaned after each session. The upholstery is antimicrobial, which means it is intended to stop any organisms from thriving. Hand towels are available to be used on the apparatus if preferred, whenever you are face down.
- Our laundry (hand towels) is washed professionally and bleach is used.
- In addition to our regular studio cleaning schedule, we continue our touch surface wipe-downs regularly.
- We use an air filter, which filters out numerous bacteria and impurities, including many viruses.
- Our staff is instructed to comply with our Client Health Protocols.
