We are committed to applying best efforts to create a studio environment that is a space of wellness for all.
As part of that commitment, the below protocol is required for all in-studio sessions.
In addition to this protocol, air filters are operated in the studio and apparatus is cleaned after each session.
Anyone experiencing or encountering symptoms of any contagious illness may not attend in-studio sessions and will need to cancel* their in-studio appointment or shift to online session format.
Clients with respiratory illnesses, i.e. COVID, Flu, a cold, and also stomach viruses must be symptom-free and fever-free (without medications) for a minimum of 24 hours prior to their session time and take added precautions for 5 days as needed due to timeline. Contact the studio for clarification or questions.
Any client who arrives sick or has not had the proper time for full recovery of any contagious illness will be required to leave the studio. The cancellation policy will be applied. The client will have the option to shift to online session format. Do not come to the studio with a cough. It is difficult to exercise and it is distracting to other clients.
Clients must wear socks that cover the toes and sole of the foot while at the studio.
The most up-to-date Client Health Protocol is always posted on our website, www.excelpilatesannapolis.com. Please get in touch with the studio with any questions (email is best) 410-897-0550, mail@excelpilatesannapolis.com.
*Studio Cancellation Policy: All sessions are scheduled by appointment. A minimum of 24 hour notice from session time is required for cancellation regardless of reason, less than 24 hours and payment for session is required. We encourage clients to think ahead and cancel early or shift to online sessions.
